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Pet Services and Hospital Policies

What We Offer

At Whitewater Veterinary Hospital we offer sound, caring advice and quality veterinary care.  We are a full service hospital emphasizing preventative medicine including annual examinations, up-to-date vaccine protocols, parasite prevention, dental care, nutrition, and weight management.  

We provide a broad spectrum of diagnostic procedures through in-house testing and the use of outside reference laboratories.  Our facility includes a well-stocked pharmacy, three exam rooms, a surgery suite, in-house imaging, an isolation area to house sick or contagious pets, and a large, closely supervised hospitalization and treatment area.  We are able to partner with local veterinary specialists who are able to see patients at our clinic for advanced services.

Small Animal Services        

  • Routine Wellness Care
  • Routine Surgical Services
  • Dentistry
  • Digital Radiology
  • Routine Ultrasound Services
  • In-Clinic Laboratory and Reference Laboratory 
  • Parasite Prevention
  • Microchipping
  • Dietary Counseling
  • Minor Behavioral Counseling
  • In-Clinic Pharmacy
  • Grooming
  • Euthanasia and Cremation
  • Referral Specialties

Large Animal Services

  • Herd Health
  • Surgical
  • Reproductive Care
  • In-Clinic Milk Culturing
  • Laboratory Services
  • Regulatory Services
  • Lameness Evaluation

Hospital Policies

Appointment Policy

Please call 262-473-2930 to make an appointment.

We request that all pets be on a leash or in a carrier for their safety. 

Payment Policy

Whitewater Veterinary Hospital accepts cash, personal checks, debit card, and Visa, Mastercard, Discover, and American Express credit cards.  Payment is due at the time of service.  To minimize costs and focus on customer service, we do not bill.

Whitewater Veterinary Hospital also accepts Care Credit.  CareCredit is a flexible patient/client payment program, specifically designed for healthcare expenses, that makes it easier for you to get the treatment or procedures you want and need for your pet.  CareCredit is ideal for co-payments, deductibles, treatment and procedures not covered by insurance, and can be used at over 45,000 practices nationwide.  You can learn more by visiting the Care Credit Website.

Insurance For Your Pets: Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance website:


Online Pharmacy Order Policy

As of October 1, 2023, Whitewater Veterinary Hospital will no longer process orders for medications or preventatives sent directly to us from online suppliers.  Clients who order through online suppliers will need to pick up a written prescription for medications to provide to the online supplier directly.  We will no longer fax or email prescriptions to other online suppliers.

We want to be very clear in saying that you need to purchase products only from a properly accredited and certified veterinary pharmacy.  We understand that there are many reasons that our clients may want to purchase medications from big box stores online and we want you to make the most informed decision for your pet.  We would hope that you order medications and preventatives from our own online store that you can access via our homepage or online store page.  Our online store is an accredited and certified pharmacy and has continually held the Veterinary-Verified Internet Pharmacy Practice Sites seal, a rigorous accreditation program administered through the National Association of Boards of Pharmacy.  This certification ensures our clients are buying safe medications and medical devices from a licensed, regulated pharmacy in compliance with all applicable state and federal laws as well as national pharmacy standards.  Because our online store is part of our clinic infrastructure, you will not need a written prescription if you order from our online store.  However, if you choose to buy medications from somewhere other than a certified veterinary pharmacy, we want to give you that option if you choose.

Our online store’s supply chain is 100% secure.  The medication has been handled, stored and packaged in compliance with manufacturer guidelines and standards once it leaves the manufacturer and shipped to you.  The medication you receive is most importantly prescribed by your pet’s Veterinarian.  Our doctor knows your pet’s medical history. The doctor knows if your pet has an allergy to certain medications and knows the correct dosage of medication for your pet.  If there are ever any questions or problems, our staff will personally handle the issue and resolve to your satisfaction.  The bottom line is we always want what is best for your pet, but also want you to have the freedom to order medications or products from wherever you choose.

Services & Policies

Contact Us

We look forward to hearing from you

Location

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Office Hours

Our Regular Schedule

Monday:

8:00 am-6:00 pm

Tuesday:

8:00 am-6:00 pm

Wednesday:

8:00 am-5:00 pm

Thursday:

8:00 am-5:00 pm

Friday:

8:00 am-5:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed